Amazon review automation workflow
Follow this page to set up credential syncing, configure cron filters, Amazon credentials, system settings, and automate review requests step-by-step.
Step-by-step flow
Find the order, apply the marketplace filter, and use the order row’s Action column to view status and buttons.
Use the Send button to dispatch a review request immediately for an eligible order.
Connect and authenticate your Amazon account with the system so order fetching and feedback requests are authorized.
Configure schedule timing, select order status triggers, and choose target items.
Schedule automated order fetching and feedback request dispatching cron jobs.
Purpose
Automatically send feedback requests to Amazon for eligible orders. This reduces manual overhead and helps every valid order receive a timely request.
Periodically fetches new orders from Amazon using the saved credentials.
Sends review requests for eligible orders automatically, without manual admin action.
Order listing
Use marketplace filters and the action column to manage order review requests more efficiently.
1. Filter Orders
Select Marketplace (US/CA/UK) & filter by date & order status
2. Check Status
Inspect Action column state • Real-time status tracking
3. Take Action
Manual trigger or auto-queue • Dispatches review request
Amazon credentials
Purpose: Connect and authenticate your Amazon account with the system so order fetching and feedback requests are authorized.
1. Connect Account
Amazon SP-API Authorization • Store credentials securely
2. Set Rules & Time
Select FBA / FBM channel • Set schedule hour & minute
3. Target Matching
Shipped items only vs All
Automated Cron Job for Feedback
Purpose: Automatically send feedback requests to customers without requiring manual action from admins. This ensures every eligible order receives a feedback request on time.
Order Fetch Cron
Continuous IngestionPeriodically fetches new orders from Amazon using the saved credentials, so the system always has the latest eligible orders.
Feedback Request Cron
Autonomous SolicitationSends review requests for eligible orders based on your configuration and schedule, without manual intervention.
Visual workflow
This diagram shows how order listing, credentials, settings, and automation connect in a single flow.
Marketplace filters (US, CA, UK) and secure SP-API token storage.
Automated 3-stage loop: Fetch orders ➔ Review eligibility ➔ Send request.
Shipped items only trigger with scheduled delay timing.